Support Article
Double quote is not accepted in SurveySimple Question Plain Text
SA-16577
Summary
On entering a special character, such as double quote, in Plain Text of simple question in Survey, an exception occurs.
Error Messages
Exception occurred in Rule-HTML-Section Embed-PegaQ-Results-QuestionGroup.BuildQuestionPageStream
Steps to Reproduce
1. Create Survey
2. Create a Question Page
3. Create a SimpleQuestion
4. Select Question Layout as Plain Text
5. In the plain text, enter a special character such as double quotes
Root Cause
This is an issue with Pegasystems' code or rules. The plain text in the Plain Text Layout in a Simple Question is not accepting any special character.
Resolution
Apply HFix-24753.
Published January 31, 2016 - Updated October 8, 2020
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