Support Article
Double scroll appears in PegaNBAM offer negotiation screen
SA-34087
Summary
User is seeing double scroll in Pega NBAM Offer Negotiation screen Pega Next-Best-Action Advisor 7.21.
Error Messages
Not Applicable
Steps to Reproduce
1.Login with administrator@pmc/rules.
2.Launch Next Best Action Advisor (NBAA) portal.
3.Search for the Customer.
4.Click Offer Negotiation option.
Root Cause
A defect in Pegasystems’ code or rules.
In css file application-custom-css (RS:PegaNBAMC-UI:07-21-01), style attribute overflow was below to auto, which was causing the double scrolls to appear.
.modal-scroll-panel, .screen-layout-region-main.screen-layout-region-main-middle.not-nav {
overflow: auto;
}
Resolution
Perform the following local-change step:
Overwrite the css as below to resolve the issue.
.modal-scroll-panel, .screen-layout-region-main.screen-layout-region-main-middle.not-nav {
overflow: inherit;
}
Published March 15, 2017 - Updated December 2, 2021
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