Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Drop-down actions issue

SA-38661

Summary



A drop-down is configured with Onchange actions.

When using mouse and selecting through an option quickly is submitting incorrect option. This is only happening when using key board, works fine when using mouse.


Error Messages



Not Applicable


Steps to Reproduce



1. Configure a drop down as below, with more than one action that would submit the option. In the screen shot it is:
a) post value
b) refresh the section

2. And then interlace them with actions that would depend on this selected option. In this screen shot it is:
a) Run data transform
b) Run Activity.


Root Cause



This is a configuration issue. Submitting the selected option more that once is causing different values to be submitted for same drop down if the user moves through the drop-down options quickly through mouse.

Resolution



Adjust the configuration of actions for onchange of drop-down to submit the selection only once.

And the other actions would leverage only this once submitted option.



Published July 10, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us