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Support Article

Drop Down Values are not persisted when user navigates



The scenario has a Drop Down control in a screen flow. Select values from drop down, navigate to next screen and go back to the same screen. The value is not retained, however, the selected value exists in the Clipboard page.

Error Messages

Not Applicable. 

Steps to Reproduce

1. Create a section with Drop Down Control using a source as DataPage. 
2. Select values from drop down, navigate to next screen and come back. 
3. When user navigates on the screen flow the values selected previously are not persisted.

Root Cause

The issue is with the leading and trailing space present in the values used in Drop Down. It must be trimmed.


Local-change is to remove the leading and trailing by using the trim function


Published June 12, 2015 - Updated October 8, 2020

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