Support Article
Dropdown value refreshes to default Clipboard value
SA-69152
Summary
On selecting the dropdown value and clicking Submit, the value of the dropdown refreshes to the default value in the clipboard.
ERROR MESSAGES
Not Applicable.
Steps to Reproduce
- Configure a dropdown in a Dynamic layout that contains a visibility condition
- At runtime, select a dropdown value
- Click Submit. The value of the dropdown is refreshed to the default value in the Clipboard
Root Cause
The visibility condition on the section that contained the dropdown was removed. However, there were four occurrences of the section rendered at runtime. Even though the dropdown value of the first occurrence of the dropdown was changed, the value of the last occurrence remained the same. The unchanged value of last occurrence of the dropdown took precedence over the first changed dropdown value.
Resolution
Perform the following local-change:
Uncheck the 'Run visibility on client' check box.
Published December 13, 2018 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.