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Support Article

Dropdown value refreshes to default Clipboard value



On selecting the dropdown value and clicking Submit, the value of the dropdown refreshes to the default value in the clipboard. 


Not Applicable.

Steps to Reproduce

  1. Configure a dropdown in a Dynamic layout that contains a visibility condition
  2. At runtime, select a dropdown value
  3. Click Submit. The value of the dropdown is refreshed to the default value in the Clipboard

Root Cause

The visibility condition on the section that contained the dropdown was removed. However, there were four occurrences of the section rendered at runtime. Even though the dropdown value of the first occurrence of the dropdown was changed, the value of the last occurrence remained the same. The unchanged value of last occurrence of the dropdown took precedence over the first changed dropdown value.


Perform the following local-change: 

Uncheck the 'Run visibility on client' check box.


Published December 13, 2018 - Updated December 2, 2021

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