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Dropdown values display incorrectly on PDF



Dropdown values display incorrectly on PDF.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a dropdown on a section
  2. Pass the section to a PDF

Root Cause

An issue in the custom application code or rules. Property for display text and Property for value are different in the dropdown properties. Therefore, in the server, the value which is saved is different and the value which displays on the User Interface (UI) is different. However, the PDF considers the value from the server. Hence, the values in the server display.


Perform the following local-change:
Set the same value for  Property for display text and Property for value in the dropdown properties.


Published January 16, 2020 - Updated December 2, 2021

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