DWA does not work with redirects
Directed Web Access (DWA) is in use with the Public Link URL https://<your_host>/<your_app>/PRServlet. Email messages with links like the following example were received:
<your_app> is the key piece. There is a web proxy in use that points requests going to
An error occurred when users clicked the links in email messages.
Steps to Reproduce
Click the link in a received email message.
This is working as designed.
The pxThread.pxReqURI property for users clicking the DWA link is http://...../<my_domain>/PRServlet, which will not work and is not supported when the Public Link URL is http://...../<my_domain>/<my_app>/PRServlet.
If the pxThread.pxReqURI is http://...../<my_domain>/PRServlet, the Public Link URL should be http://...../<my_domain>/PRServlet.
An enhancement request, FDBK-14779, has been created for consideration by Pega Product Management.