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Support Article

Dynamic layout not showing any values when "Other" is selected



After upgrading to Pega 7.1.6, when creating dynamic layouts with the format “Other” and trying to use the autocomplete to get a list of valid options, no options are presented.

Error Messages

Not applicable.

Steps to Reproduce

  1. Upgrade system from Pega 6.3 to Pega 7.1.6.

  2. Create a section with dynamic layout.

  3. Open the dynamic layout properties.

  4. Select the layout format and containner format "Other".


Root Cause

The autocomplete values are populated by an activity which fetches values from the skin. In this case, the wrong skin is selected.


The issue is resolved by the following local change: Open the operator preference and change "
Using Skin" field to pyEndUser71 from the Pega-EndUserUI:07-10-11 ruleset. Save it and relogin into server.
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

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