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Support Article

Edit in Excel in Data Tables is not working



Excel doesn't open with data on click of 'Edit in Excel' option in Data Table.

Error Messages


Steps to Reproduce

Go to Data Tables > Edit data instances > Edit in Excel

Root Cause

The root cause of this problem is defect/misconfiguration in the PRPC operating environment. (Active-X installation issue)


This issue is resolved through the following local change: 

Remove Active-X files from desktop.

    Go to "C:\Windows\Downloaded Program Files" (OR) InternetExplorer --> Internet Options --> Settings --> View Objects.

    Delete all the files from above location.

Add PRServlet Context host address as trusted site as below

Re-Login to PRPC application. Install Active-X files during log-in.

Perform Edit in Excel usecase.


Published January 31, 2016 - Updated October 8, 2020

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