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Support Article

Edit in Excel in Data Tables is not working

SA-3846

Summary




Excel doesn't open with data on click of 'Edit in Excel' option in Data Table.


Error Messages




N/A



Steps to Reproduce




Go to Data Tables > Edit data instances > Edit in Excel




Root Cause





The root cause of this problem is defect/misconfiguration in the PRPC operating environment. (Active-X installation issue)






Resolution





This issue is resolved through the following local change: 



Remove Active-X files from desktop.

    Go to "C:\Windows\Downloaded Program Files" (OR) InternetExplorer --> Internet Options --> Settings --> View Objects.

    Delete all the files from above location.

Add PRServlet Context host address as trusted site as below

Re-Login to PRPC application. Install Active-X files during log-in.

Perform Edit in Excel usecase.

 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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