Support Article

Edit in Excel functionality not working

SA-34084

Summary



Not showing Excel sheet when user clicks on Edit in Excel button.


Error Messages



Not Applicable


Steps to Reproduce

Click on Edit in Excel button in Internet Explorer.


Root Cause



If Pega Add-on's did not install on Internet Explorer browser properly or there is no prOpenAuthoring.ocx file in C:/windows/Downloaded Program Files folder, edit in excel will not work in Internet Explorer.

Resolution



Perform the following local-change steps:

1. Run the cab installer.
2. Go to \7.1.8 media\ResourceKit\Utilities\OCXInstaller.
3. Run the below command:
> install.bat Developer

Suggest Edit

Published March 16, 2017 - Updated October 8, 2020

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