Support Article
Email addresses with valid single quote hit validation error
SA-52038
Summary
Error message displays on screen when the Sales Automation application flow encounters an operator email address containing an apostrophe (single quote).
Error Messages
Invalid email address
Steps to Reproduce
- Update an operator in the system to have the email address with the special character 'Single Quote' in it, for example: first.o'[email protected]_co.com
- Run any flow referencing this operator. For example, adding this operator as a work party to any case.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-41640
Published March 30, 2018 - Updated December 2, 2021
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