Support Article
Email is getting delivered without attachments
SA-38781
Summary
In Pega 7.1.5, a user was able to successfully send an email with attachments to the recipients.
In Pega 7.2.2, the email is getting delivered without attachments.
Error Messages
Not Applicable
Steps to Reproduce
Use the VerifySendCorr flow without specifying the BatchSend parameter.
Root Cause
The first level reason for the difference in the Pega 7.1.5 behavior and the Pega 7.2.2 behavior is that in Pega 7.2.2, the VerifySendCorr flow passes the BatchSend parameter through, whereas in Pega 7.1.5, that parameter was hardcoded to "true".
However, the deeper cause is not known, since the email should still be sent properly when the parameter is "false".
Resolution
The BatchSend parameter is being set explicitly to "true".
Published July 26, 2017 - Updated October 8, 2020
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