Email listeners keep going to sleeping mode
SummaryEmail Listener fails with an error in Pega log files and keeps going into sleeping mode with Pega 7.2.1.
Error Messages2017-05-25 12:09:15,142 [ EMAIL-Thread-161] [ STANDARD] [ ] [ CECFW:01.04.01] (ed.pega_rules_businesscalendar) FATAL EMAIL.JWEmailListener.Listener|from( )|sub(FW: Quote )|Email|JWEmailSvcPkg|JW-FW-JWCECFW-Work-CS|CreateEmailInteraction|A7AEA1B409B5348726FA6BDB96D9D905A - The business calendar object could not be found
Steps to ReproduceNot Applicable
Root CauseThis error normally occurs when Calendar for referred year does not exist in Pega.
ResolutionRefer to below PDN article to resolve the issue:
Published May 27, 2017 - Updated July 4, 2017