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Support Article

Email Server - Ruleform is only compatible with IE



Connecting to PRPC v 7.1.8 via Chrome browser, user tries to update Email Server info by navigating to Data-Admin-Connect-EmailServer instances. When double clicked on a Email Server rule, the user gets a pop-up window saying: "This ruleform is currently only compatible with Internet Explorer".

Steps to Reproduce

1. Access ML 7.1.8 developer portal via Chrome browser
2. Using Class Explorer navigate to Data-Admin-Connect-EmailServer instances.
3. Double click on ApprovalServer - the only instance available.

Root Cause

This is as per the design.


 This is by design. Since, in Pega versions prior to 7.1, the Developer Desktop was limited to Internet Explorer browsers due to its dependence on IE functionality. In Pega 7.1, a few of the developer features continue to rely on IE functionality. The majority of development tasks can be accomplished using Chrome, Firefox, or Safari. If a feature requires IE, a message stating that requirement will display.

Please refer to the note for the same in the below support guide:


Published July 14, 2015 - Updated October 8, 2020

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