Support Article
EmailClientRuntimeException: Unable to load BODYSTRUCTURE
SA-104932
Summary
Email Listeners generate multiple Log errors while processing the Digitally Signed Delivery Status Notification (DSN) emails.
Error Messages
com.pega.platform.integrationcore.client.email.EmailClientRuntimeException: Unable to load BODYSTRUCTURE
Steps to Reproduce
Unknown
Root Cause
The errors occurred while verifying the encrypted or signed email MIMEType.
Resolution
Apply HFix-61000.
Published April 14, 2020 - Updated December 2, 2021
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