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Support Article

EmailClientRuntimeException: Unable to load BODYSTRUCTURE



Email Listeners generate multiple Log errors while processing the Digitally Signed Delivery Status Notification (DSN)  emails.

Error Messages Unable to load BODYSTRUCTURE

Steps to Reproduce


Root Cause

The errors occurred while verifying the encrypted or signed email MIMEType.


Apply HFix-61000.

Published April 14, 2020 - Updated December 2, 2021

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