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Support Article

End user portal not working on IE11



You have an application built on PRPC 5.4 SP3. The end user portal does not display as expected on IE11.

Error Messages

Not Applicable

Steps to Reproduce

Open a fixed portal on IE11 browser.

Root Cause

IE11 needs to be instructed to display the web page in "Quirks" mode. This is done by introducing meta tags in the frameset.


Use HFix-21714 to address this issue.

Published January 31, 2016 - Updated October 8, 2020

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