Support Article
End user portal not working on IE11
SA-8806
Summary
You have an application built on PRPC 5.4 SP3. The end user portal does not display as expected on IE11.
Error Messages
Not Applicable
Steps to Reproduce
Open a fixed portal on IE11 browser.
Root Cause
IE11 needs to be instructed to display the web page in "Quirks" mode. This is done by introducing meta tags in the frameset.
Resolution
Use HFix-21714 to address this issue.
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.