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Support Article

Error 503: PegaRULES server not available



After recycling the Application server, error is observed when trying to login.
Error 503: PegaRULES server not available.

Error Messages

[12/14/15 9:37:59:682 CST] 00000023 SystemOut O 2015-12-14 09:37:59,678 [] ( etier.engine.EngineStartup) ERROR - PegaRULES initialization failed. Server: testserver PRNodeImpl init failed

Caused by: 
at com.pega.pegarules.engine.database.ThreadConnectionStore.endTransaction( 
at com.pega.pegarules.engine.database.ThreadConnectionStore.rollback( 
at com.pega.pegarules.engine.database.DatabaseImpl.attemptToProcessUpdates( 
at com.pega.pegarules.engine.database.DatabaseImpl.processUpdates( 
at com.pega.pegarules.engine.context.PRNodeImpl.updateLastIndexBuildDateTime( 
at com.pega.pegarules.engine.context.PRNodeImpl.doIndexInit( 
at com.pega.pegarules.engine.context.PRNodeImpl.startNode( 
at com.pega.pegarules.engine.context.PREnvironment.finishInit( 

Steps to Reproduce

There is no specific use case to replicate this behavior.

Root Cause

A defect in Pegasystems’ code or rules.  


Apply HFix-25660

Published January 31, 2016 - Updated October 8, 2020

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