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Support Article

Error on attaching document using Pulse on a Case Type

SA-107242

Summary

Unable to attach document using Pulse on a Case Type.


Error Messages

File <filename> doesn't exist or empty


Steps to Reproduce

  1. Click the File Attach button on the left side of the Pulse window
  2. Select File from device


Root Cause



A defect in Pegasystems’ code or rules. 

Resolution



Perform the following local-change:
Remove the third party repository from the application.


 
Suggest Edit

Published July 30, 2020 - Updated December 2, 2021

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