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Support Article

Error on creating a case after migrating application to Postgres

SA-84482

Summary



An application is migrated from DB2 instance to a Postgres instance. Errors do not occur while importing the application. However, an error occurs on creating a case.


Error Messages



pyCommitError:** ** Batch entry 0 WITH source as <SELECT QUERY>
ERROR: column source.departmenttotalrfiadvisorduration does not exist Hint: Perhaps you meant to reference the column "source.departmenttotalrfiadvisordurat".


Steps to Reproduce



Create a case.


Root Cause



A defect in Pegasystems’ code or rules. The column name is truncated in the merge statement.
 

Resolution



Apply HFix-55059.

Published October 8, 2020

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