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Support Article

Error on executing Property-Seek-Value call as part of a flow



 Error occurs on executing a Property-Seek-Value call as part of a flow. The issue occurs intermittently.

Error Messages


Cannot determine result of GoalSeek due to missing parameters. Contact your PegaRULES Administrator.

Steps to Reproduce


Execute the Property-Seek-Value method through an activity.

Root Cause

A defect or configuration issue in the operating environment. The en_GB/"English (United Kingdom)" locale was used when the browser configuration was impacted. The browser locale was used since the users did not have a locale specified on the Operator ID record. Date values in the MM/DD/YYYY format were set to date properties in the application rules invoked through the Property-Seek-Value method. The validation failed when the impacted users initiated the functionality since they had the en_GB locale. Hence, the Property-Seek-Value call failed and the error displayed. 


Perform one of the following local-changes:
  • Utilize the YYYY/MM/DD date format which is valid in most locales
  • Set a locale via the user operator ID records which accept the MM/DD/YYYY date format
  • Ensure that the user browsers are set to a locale which accepts the MM/DD/YYYY date format


Published December 2, 2021

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