Support Article
Error in log for uninstalled pyReportBrowserControl property
SA-61726
Summary
In the logs, errors display for a property that is not installed in the system. The pzRBShortcutsGrid7 section rule references the pyReportBrowserControl property, which is not present in the system.
Error Messages
Could not find a rule when appending a stream.
com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find instance pyReportBrowserControl of type Rule-HTML-Property.
Steps to Reproduce
- Log in to the Case Manager portal or Interaction portal
- Navigate to My Reports
- Launch the report browser
Root Cause
A defect in Pegasystems’ code or rules. The pyReportBrowserControl was not packaged along with HFix-35550.
Resolution
Apply HFix-45926.
Published August 24, 2018 - Updated October 8, 2020
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