Error in the log when importing hotfix package
Error generated in the log when importing the hotfix package created with Frameworks.
ERROR CSFSSysAdmin - Error opening instance with key RULE-APPLICATION CSFSWEBBOT 07.31
ERROR CSFSSysAdmin - Error opening instance with key DATA-ADMIN-OPERATOR-ACCESSGROUP CSFSWEBCHATBOTADMIN
Steps to Reproduce
- Log in to the Customer Service for Financial Services (CSFS) application.
- Import the hotfix package from the Hotfix Manager.
A defect in Pegasystems’ code or rules.
Installing the hotfix package from the Hotfix Manager in Frameworks is a new feature. The generation of the rule inventory includes checking for a group of instances which did not exist in the database. This caused multiple logs.
Published August 28, 2018 - Updated October 8, 2020
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