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Support Article

Error message displays in popup window when adding section



When editing or adding a section, error message displays in a popup window.

Error Messages

Server error:  (HttpStatus)

Error:  Did not receive valid xml from server.

Steps to Reproduce

  1. Update to Pega 7.1.9 to Pega 7.3.1
  2. Log in to the application
  3. Create a new section and add layouts in it

Root Cause

An issue in the custom application code or rules.


Perform the following local-change: 

Remove the below code from the prconfig.xml file:

<env name="initialization/urlencryption" value="true" /> 
<env name="initialization/SubmitObfuscatedURL" value="required" />



Published August 15, 2019 - Updated October 8, 2020

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