Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error message on screen while submitting a Work Item



Various actions cause the error message, ‘This action is not allowed as it is outside the current transaction’, to appear in a popup window.

Error Messages

This action is not allowed as it is outside the current transaction

Steps to Reproduce

  1. Open a Case.
  2. Complete the Checklist.
  3. Enter the Comments.
  4. Attach a File.
  5. Submit the Checking Case.

Root Cause

For one of the instances, a custom activity was calling commitWithErrorHandling where not required.


Change in custom activity to remove call to commitWithErrorHandling where not required.

Install HFix-23611.

Published October 5, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us