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Support Article

Error message shown when the check box is clicked



Status fail error message is thrown when the checkbox in Bulk processing section is clicked.
When traced,it shows an error "Failed to find a 'RULE-OBJ-ACTIVITY' with the name 'PYPOPULATECASECONTENTSFORMYCASES' that applies to 'Code-Pega-List'".

Error Messages

"There has been an issue; please consult your system administrator."

Steps to Reproduce

  1. Login to Portal.
  2. Expand Bulk Processing secton
  3. Select a workbasket from the field "Transfer cases from"
  4. A set of cases in that workbasket would appear.
  5. Expand a particular case. The case hierarchy of that particular section would be shown along with the three check boxes "Cases,Open Assignments and Completed Assignments."
  6. Click any box.

Root Cause

When a Section is included via Show-Stream, it does not have a context, it just renders in the same context as of its parent Harness. It is important that we provide a context to the section if it is of a different class than the Harness.


Perform the following local-change:

Include the section to be shown in another section by a using page.The using page needs to be the same on which the Show-Stream is called. This generates a wrapper around the Section with the required base-ref attribute.

Published June 21, 2017 - Updated October 8, 2020

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