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Support Article

Error occurs after installing a new on premise environment



Error occurs after installing a new on premise environment.

Error Messages

There have an issue; please consult your system administrator


Steps to Reproduce


Root Cause

The system consist of two nodes with a loadbalancer. The loadbalancer has not enabled the required sticky session configuration.


Perform the following local-change:

Enable sticky session configuration in loadbalancer.


Published August 19, 2019 - Updated December 2, 2021

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