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Error occurs with incomplete message on submitting an assignment



Error occurs with incomplete message when submitting an assignment after the Goal escalation has passed.

Error Messages

Steps to Reproduce

  1. Configure optimistic locking for a case
  2. Run the case and ensure that the goal time escalation activity is triggered when the assignment is left idle

Root Cause

The pxSystemUpdateDetailsList in the Assign-.ExecuteSLA activity work page is not populated. The Assign-.ExecuteSLA activity workPage is saved using Obj-Save.


Apply HFix-39743.

Published January 4, 2018 - Updated October 8, 2020

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