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Support Article

Error occurs on invoking the SendEmailMessage function



Error occurs on invoking the SendEmailMessage function.

Error Messages

Failed to find instance 'SendEmailMessage--(ClipboardPage)' of type Rule-Utility-Function defined in 'pega_integrationengine_default'

Steps to Reproduce

  1. Log in to the application
  2. Invoke the SendEmailMessage function

Root Cause

The HFix-31757 was not installed correctly which resulted in error while compiling the SendEmailMessage function.


Perform the following local-change:

Delete the 1.49 versions of the bcmail-jdk15on-1.54.jar, bcpkix-jdk15on-1.54.jar, bcprov-jdk15on-1.54.jar files which are included as part of the HFix-31757.

Published March 23, 2018 - Updated October 8, 2020

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