Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error occurs on invoking the SendEmailMessage function

SA-53332

Summary



Error occurs on invoking the SendEmailMessage function.


Error Messages



Failed to find instance 'SendEmailMessage--(ClipboardPage)' of type Rule-Utility-Function defined in 'pega_integrationengine_default'


Steps to Reproduce

  1. Log in to the application
  2. Invoke the SendEmailMessage function


Root Cause



The HFix-31757 was not installed correctly which resulted in error while compiling the SendEmailMessage function.


Resolution

Perform the following local-change:

Delete the 1.49 versions of the bcmail-jdk15on-1.54.jar, bcpkix-jdk15on-1.54.jar, bcprov-jdk15on-1.54.jar files which are included as part of the HFix-31757.




Published March 23, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us