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Support Article

Error occurs on screen when check-in done for a skin

SA-10365

Summary



User gets string index out of range error when checking in a skin, the rule then hangs and must be closed.

Below Error messgae is thrown on the screen:

'String Index out of range: -10'

Note: Noticed that even rule hangs when user tries check-in skin, changes are saved and shown when we re-open the rule. Also issue persists only if we perform changes in 'Buttons' components and check-in.

Error Messages



'String Index out of range: -10'

Steps to Reproduce



1.Open Skin rule.
2.Select 'Buttons' component and make some changes.
3.Check-in the rule.checkin a skin.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.

Resolution



This issue is scheduled to be resolved in update release Pega 7.1.9. 
Suggest Edit

Published June 12, 2015 - Updated October 8, 2020

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