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Support Article

Error occurs when launching the portal through Pega Web Mashup

SA-62874

Summary



Error occurs when launching the portal through Pega Web Mashup.


Error Messages



There has been an issue; please consult your system administrator.


Steps to Reproduce

  1. Configure Operator ID with two different access groupsAccess group 1 and access group 2
  2. In Access group 2, configure a Mashup related portal
  3. Set Access group 1 as the default access group for the operator
  4. Run the flow


Root Cause



Missing Dynamic System Setting (DSS) for authentication/redirectguests.


Resolution

Perform the following local-change to use a Mashup that specifies an Application that is not defined by the users default AccessGroup however, is available in a secondary AccessGroup:

Add the following DSS setting:

Pega-Engine
prconfig/authentication/redirectguests/default
Value: false


 

Suggest Edit

Published August 25, 2018 - Updated December 2, 2021

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