Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error occurs when launching the portal through Pega Web Mashup



Error occurs when launching the portal through Pega Web Mashup.

Error Messages

There has been an issue; please consult your system administrator.

Steps to Reproduce

  1. Configure Operator ID with two different access groupsAccess group 1 and access group 2
  2. In Access group 2, configure a Mashup related portal
  3. Set Access group 1 as the default access group for the operator
  4. Run the flow

Root Cause

Missing Dynamic System Setting (DSS) for authentication/redirectguests.


Perform the following local-change to use a Mashup that specifies an Application that is not defined by the users default AccessGroup however, is available in a secondary AccessGroup:

Add the following DSS setting:

Value: false


Published August 25, 2018 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us