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Support Article

Error on opening My Work tab on Sales Manager portal



Error occurs on opening the My Work tab on the Sales Manager portal in Sales Automation for Healthcare.

Error Messages

Action that failed : SFAPortalMyWork - For class : PegaCRM-Portal-SFA-SalesRep - Current operator : spmsamplesysadmin
Object key : - Read/Write : NoInput

Section 'MapINDSalesRepWB' execution error on page '' of  class 'Assign-WorkBasket'. cannot be null or blank. page:PgSalesRepINDWorkBasket.pxResults(1).Details: Invalid value for aReference passed to, char)

Steps to Reproduce

  1. Launch the Sales Manager portal
  2. Open the My Work tab

Root Cause

A defect in Pegasystems’ code or rules which results in an execution error when the INDSalesRenewals workbasket contains assignments.


Apply HFix-52307.


Published August 19, 2019 - Updated December 2, 2021

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