Support Article
Error on opening My Work tab on Sales Manager portal
SA-78124
Summary
Error occurs on opening the My Work tab on the Sales Manager portal in Sales Automation for Healthcare.
Error Messages
Action that failed : SFAPortalMyWork - For class : PegaCRM-Portal-SFA-SalesRep - Current operator : spmsamplesysadmin
Object key : - Read/Write : NoInput
Section 'MapINDSalesRepWB' execution error on page '' of class 'Assign-WorkBasket'.
com.pega.pegarules.pub.clipboard.InvalidParameterException: cannot be null or blank. page:PgSalesRepINDWorkBasket.pxResults(1).Details: Invalid value for aReference passed to com.pega.pegarules.data.internal.clipboard.VirtualClipboardPageImpl.getProperty(String, char)
Steps to Reproduce
- Launch the Sales Manager portal
- Open the My Work tab
Root Cause
A defect in Pegasystems’ code or rules which results in an execution error when the INDSalesRenewals workbasket contains assignments.
Resolution
Apply HFix-52307.
Tags:
Published August 19, 2019 - Updated December 2, 2021
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