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Support Article

ERROR: posted transaction ID DOES NOT match record



On click of a custom button with Commit operation, the screen refreshes; however, the same page displays.

Error Messages

ERROR: posted transaction id 'your_transactionID' for frame 'ActionFrame' DOES NOT match record 'Your_record'

Steps to Reproduce

  1. Add a button.
  2. On the button, configure an activity with a commit operation.
  3. Click the custom button.

Root Cause

An issue in the custom application code or rules.
The custom button executed a doFormSubmit and doSubmit. More than one submit action per instantiation of the form is not allowed.


Perform the following local-change:
  1. Use doFormSubmit.
  2. Remove doSubmit.

Published July 24, 2018 - Updated October 8, 2020

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