Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error on refreshing a report browser after sorting it

SA-105236

Summary

Error occurs on refreshing a report browser after sorting it according to Title(A-Z).


Error Messages

Error popup message:

There has been an issue; please consult your system administrator

Tracer error :

The reference Title(A-Z) is not valid. Reason: unexpected character '-' at position 7, expected number or end of subscript 


Steps to Reproduce

  1. Click the Reports icon on the Case Manager portal
  2. Click the recently updated link > select Title A-Z or Title Z-A
  3. Click the Refresh button


Root Cause



A defect in Pegasystems’ code or rules. 

Resolution



Upgrade to Pega 8.1.7.

Alternatively,
Perform the following local-change:
  1. Perform a Save-As of the pyReportViewSort Navigation rule into the application ruleset


     
  2. Update the parameter passed to the pzReportListSort activity. Make the changes to both Title(A-Z) and Title(Z-A)


 

Published May 30, 2020 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us