Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Error on saving Channel Interface ruleform

SA-86647

Summary


 

An error occurs and the User Interface (UI) changes to blue with a stack trace on saving a Channel Inferface ruleform.


Error Messages


 

You cannot save instance RULE-NLP-PREDICTIVEMODEL WORK-CHANNEL-TRIAGE-EMAIL STARSABFCE3386B254F85A071057937128118 #20190626T165946.984 GMT to locked RuleSet <AppName>:01-02-01


Steps to Reproduce


 

Save the Channel Inferface rule.


Root Cause



The application does not have an open ruleset version.

Resolution



Perform the following local-change:
Map an open ruleset version to the application.



 
Suggest Edit

Published December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us