Support Article
Error on saving Channel Interface ruleform
SA-86647
Summary
An error occurs and the User Interface (UI) changes to blue with a stack trace on saving a Channel Inferface ruleform.
Error Messages
You cannot save instance RULE-NLP-PREDICTIVEMODEL WORK-CHANNEL-TRIAGE-EMAIL STARSABFCE3386B254F85A071057937128118 #20190626T165946.984 GMT to locked RuleSet <AppName>:01-02-01
Steps to Reproduce
Save the Channel Inferface rule.
Root Cause
The application does not have an open ruleset version.
Resolution
Perform the following local-change:
Map an open ruleset version to the application.
Published December 2, 2021
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