Support Article
Error on selecting Duplicates when creating Struct-Email Corr
SA-74850
Summary
Smart Investigate for Payments 7.31 is installed on Pega 7.3.1.
During the creation of a Struct-Email correspondence, error occurs when selecting Duplicates or Other Files from the 'Attach most recent' dropdown.
Error Messages
Attachment Page is of PegaApp-WorkAttach-Duplicates, but must be of 'Data-WorkAttach-File' class.
Steps to Reproduce
- Create a Correspondence of type Struct-Email.
- Expand Select Attachments.
- Select Duplicates from the 'Attach most recent' dropdown.
- Click Submit.
- Provide an email address and click Submit (Confirm Address and Tickler Information).
- Complete the message and click Submit. Correspondence Send fails with an attachment error.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-51557.
Tags:
Published April 5, 2019 - Updated December 2, 2021
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