Support Article
Error on selecting a hotfix file to install
SA-94551
Summary
Error occurs on selecting a hotfix file to install and clicking the Next button.
Error Messages
This action is not allowed as it is outside the current transaction
The Trace file is connected with the below message:
[MSK] 000000b2 SystemOut O [WebContainer : 1] [TABTHREAD1] [PegaRULES:07.10] (mgmt.base.ThreadUITransaction) ERROR xxxxxxxx - ERROR: posted transaction id 'xxxxxxx' for frame 'pyWorkPage' DOES NOT match record 'xxxxxxxxx'
Steps to Reproduce
- Open the Hotfix Manager.
- Click 'Install Hotfixes'.
- Select a hotfix file to install.
- Click the Next button. The error displays on the Install Hotfix tab.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
- Restart the Dev system.
- Redeploy the application.
Published January 3, 2020 - Updated October 8, 2020
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