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Error on starting a case

SA-85559

Summary



Error occurs on starting a case.


Error Messages

207 [Flow.Default-Pulse:0] [ STANDARD] [ ] [ ] (.DataFlowServicePulseOperation) ERROR - Cannot transition hanging transitioning status from pulse for run [pyFTSIncrementalIndexer] failing it instead
com.pega.pegarules.pub.generator.UnresolvedAssemblyError: Error occurred trying to parse the expression and augmenting the code: java.lang.NullPointerException
at com.pega.pegarules.priv.FUAUtil.throwUnresolvedAssemblyError(FUAUtil.java:427) ~[prpublic.jar:?]
com.pegarules.generated.trigger.ra_action_pzcaptureworkobjectsforautomaticcleanup_0f60d7c3a3474ba675d872e00fc5461d.perform(ra_action_pzcaptureworkobjectsforautomaticcleanup_0f60d7c3a3474ba675d872e00fc5461d.java:82) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:2204) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:227) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:155) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.evaluateWhen(ChainingEngineUtilImpl.java:337) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.TriggerImpl.evaluateNetworks(TriggerImpl.java:264) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.access.DatabaseImpl.performTriggers(DatabaseImpl.java:6782) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.access.UpdateProcessor.performCommitTriggers(UpdateProcessor.java:572) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.access.UpdateProcessor.before(UpdateProcessor.java:256) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.store.DataStoreManager.doInTransaction(DataStoreManager.java:261) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.access.UpdateProcessor.processUpdates(UpdateProcessor.java:215) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:712) ~[prprivate.jar:?]


Steps to Reproduce



Start a case.


Root Cause



A defect in Pegasystems’ code or rules. The Rule-Declare-Trigger Work-!pzcaptureworkobjectsforautomaticcleanup is corrupted after updating or importing new rules.

Resolution


Perform the following local-change:
  1. Manually run the @baseclass:BulkValidateSave rule in Pga-SystemArchitect:08-01-01
  2. Provide pzInsKey of the trigger rule


 
Suggest Edit

Published December 4, 2019 - Updated December 2, 2021

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