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Error on starting a case



Error occurs on starting a case.

Error Messages

207 [Flow.Default-Pulse:0] [ STANDARD] [ ] [ ] (.DataFlowServicePulseOperation) ERROR - Cannot transition hanging transitioning status from pulse for run [pyFTSIncrementalIndexer] failing it instead Error occurred trying to parse the expression and augmenting the code: java.lang.NullPointerException
at com.pega.pegarules.priv.FUAUtil.throwUnresolvedAssemblyError( ~[prpublic.jar:?]
com.pegarules.generated.trigger.ra_action_pzcaptureworkobjectsforautomaticcleanup_0f60d7c3a3474ba675d872e00fc5461d.perform( ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doAction( ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity( ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity( ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.evaluateWhen( ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.TriggerImpl.evaluateNetworks( ~[prprivate.jar:?]
at ~[prprivate.jar:?]
at ~[prprivate.jar:?]
at ~[prprivate.jar:?]
at ~[prprivate.jar:?]
at ~[prprivate.jar:?]
at ~[prprivate.jar:?]

Steps to Reproduce

Start a case.

Root Cause

A defect in Pegasystems’ code or rules. The Rule-Declare-Trigger Work-!pzcaptureworkobjectsforautomaticcleanup is corrupted after updating or importing new rules.


Perform the following local-change:
  1. Manually run the @baseclass:BulkValidateSave rule in Pga-SystemArchitect:08-01-01
  2. Provide pzInsKey of the trigger rule


Published December 4, 2019 - Updated December 2, 2021

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