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Support Article

Error when adding items in a ListView through Shortcut in IE



Error occurs and select prompts do not populate correctly when adding items in a ListView through a Shortcut in Internet Explorer browser. However, the process works fine in Firefox and Chrome browsers.

The JavaScript error resolves and the prompt populates correctly if we private checkout the HarnessReview rule.

Error Messages

Object doesn't support property or method 'addEventListener'

Steps to Reproduce

  1. Open Project Task ListView
  2. Run the ListView
  3. Click Editing Append
  4. Click Calendar

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-40273.

Published January 4, 2018 - Updated October 8, 2020

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