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Support Article

Error while exporting report data to pdf



Special Characters in report shortcut title causes the' Export to PDF' fail when a report run from Manager portal. 

Error Messages

Error on screen:There has been Issue. Please contact your system administrator

Error in Logs: 
Illegal characters detected in the patch "D:01.0 Daily Flash_2016-03-15_23-57-19.pdf". You may not use ",?,*,<,>,!,:

Steps to Reproduce

1. Create a Report ShortCut with special characters in Title.
2. Map any Report to created Shotcut.
3. Launch manager portal.
4. Click on Reports and then click on shortcut to run the report.
5. Export Report Data to PDF.
6.Click on particular column and select filter.

Root Cause

A defect in Pegasystems’ code or rules :PZVIEWEXPORTTOPDF 


Apply HFix-26798

Published April 11, 2016 - Updated October 8, 2020

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