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Support Article

Error on withdrawing a User Story present in an active Sprint



Error occurs when withdrawing a specific User Story that is in an active Sprint.

Error Messages

This cover does not contain the specified work object.

Steps to Reproduce

  1. Open a User Story
  2. Select Actions > Withdraw > Enter comments
  3. Select 'Withdrawn open bugs'
  4. Click Submit

Root Cause

A defect in Pegasystems’ code or rules. The User Story was not referenced in the Sprint that the User Story was part of.


Perform the following local-change:
  1. Remove the User Story from the Sprint
  2. Perform the withdrawal. As the User Story is not associated with the Sprint, the withdrawal is successful


Published July 23, 2018 - Updated December 2, 2021

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