SA-3660

Summary

An error occurs when trying to generate a new application built on the 'Appeals & Grievances Layer v7.12 on Pega 7.1' application.

Error Messages

There was an error generating the application. Please contact your system administrator if the problem persists.

A Rule-Obj-CaseType could not be saved due to 7 error(s) on it:
.pyRemoteFields(8).pyMessageLabel: ** .pxFlow(Complaint).pyLastFlowStepLabel:  PageGroup type properties are not allowed
.pyRemoteFields(9).pyMessageLabel: ** .pxFlow(Data EntryFlow).pyLastFlowStepLabel: PageGroup type properties are not allowed
.pyPropertyValueFromFedarated(4).pyMessageLabel: ** .pyWorkParty(Member).pyWorkPartyUri : PageGroup type properties are not allowed
.pyPropertyValueFromFedarated(5).pyMessageLabel: ** .pyWorkParty(Member).pyLastName: PageGroup type properties are not allowed
.pyPropertyValueFromFedarated(6).pyMessageLabel: ** .pyWorkParty(Member).pyFirstName: PageGroup type properties are not allowed
.pyPropertyValueFromFedarated(7).pyMessageLabel: ** .pyWorkParty(Member): PageGroup type properties are not allowed
.pyPropertyValueFromFedarated(8).pyMessageLabel: ** .pyWorkParty(Provider): PageGroup type properties are not allowed

ERROR localhost|127.0.0.1 [email protected] - com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance RULE-OBJ-CASETYPE PEGAHC-AG-WORK-APPEAL PYDEFAULT #20140709T122751.357 GMT

Steps to Reproduce

In a Pega 7.1.7 system, create a new application built on the 'Appeals & Grievances Layer v7.12 on Pega 7.1' application.

Root Cause

The root cause of this problem is a backward compatibility defect in Pegasystems’ code or rules. Page group type properties are not allowed in the remote case type properties in Pega 7.1.7.

The root cause of the AuthorizationException is missing roles in the AGM:Administrators access group.

Resolution

The issue is resolved through the following local-change.

1. Create a new ruleset and add it to the AGM:Administrators access group as a Production ruleset. The new ruleset must include PegaHCAGM:07-12-01 as a required ruleset.
2. Save a copy of the PegaHC-AG-Work-Complaint pyDefault case type rule into the new ruleset and modify the remote case type properties to not use page properties.
3. Add the AGM:AGCoordinator and AGM:CaseManager roles to the AGM:Administrators access group.