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Support Article

Errors occur on switching between applications post updating

SA-103571

Summary



Errors occur intermittently on switching between applications post updating Pega 8.2.2 to Pega 8.2.5. The errors are triggered by step 5 of the FreeClipboard activity which is updated by the user.


Error Messages



Caused by: java.lang.IllegalArgumentException: There is no thread named "TABTHREAD1" at com.pega.pegarules.session.internal.mgmt.base.RequestorPassivation.removeInactiveThread(RequestorPassivation.java:791) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.mgmt.PRRequestorImpl.removeInactiveThread(PRRequestorImpl.java:826) ~[prprivate.jar:?] at com.pegarules.generated.activity.ra_action_freeclipboard_88133ae1c3a0585fc0fc623821c85cf1.step5_circum0(ra_action_freeclipboard_88133ae1c3a0585fc0fc623821c85cf1.java:637) ~[?:?] at com.pegarules.generated.activity.ra_action_freeclipboard_88133ae1c3a0585fc0fc623821c85cf1.perform(ra_action_freeclipboard_88133ae1c3a0585fc0fc623821c85cf1.java:147) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2695) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10961) ~[prprivate.jar:?] at com.pegarules.generated.activity.ra_action_redirectandrun_961ec9cb5b6f14135240c2216100a0be.step3_circum0(ra_action_redirectandrun_961ec9cb5b6f14135240c2216100a0be.java:431) ~[?:?] at com.pegarules.generated.activity.ra_action_redirectandrun_961ec9cb5b6f14135240c2216100a0be.perform(ra_action_redirectandrun_961ec9cb5b6f14135240c2216100a0be.java:113) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2695) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10961) ~[prprivate.jar:?] at com.pegarules.generated.activity.ra_action_pzprocessapplicationswitch_551149f5da845df50cacffb5d5c004e3.step2_circum0(ra_action_pzprocessapplicationswitch_551149f5da845df50cacffb5d5c004e3.java:238) ~[?:?] at com.pegarules.generated.activity.ra_action_pzprocessapplicationswitch_551149f5da845df50cacffb5d5c004e3.perform(ra_action_pzprocessapplicationswitch_551149f5da845df50cacffb5d5c004e3.java:89) ~[?:?] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:2695) ~[prprivate.jar:?] at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?] ... 52 more


Steps to Reproduce



Switch applications.


Root Cause



A defect in Pegasystems’ code or rules.

Resolution



This issue is addressed in the Pega 8.2.6 patch release.

 

Suggest Edit

Published August 6, 2020 - Updated December 2, 2021

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