Errors when a load test is run using Decision Strategy Manager
Errors occur when a load test is run using Decision Strategy Manager (DSM).
Presence Record update operation failed. Exceeded maximum attempts
Steps to Reproduce
Run a load test using DSM.
The Operator Presence is enabled, and the system is under heavy load. A lot requests are sent at once, overloading the Operator Presence system.
ResolutionPerform the following local-change:
- Set the below Dynamic System Setting (DSS):
Owning Ruleset: Pega-Engine
- Restart the application so the code changes are picked up
Published October 12, 2018 - Updated October 8, 2020
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