Support Article
Exception at <Node ID> GMT: Invalid delay time
SA-38577
Summary
User had scheduled the agent to run at 12.00 EDT daily in the environment. However, the agent did not run at the scheduled time.
Error Messages
Exception at <Node ID> GMT: Invalid delay time: < >
Steps to Reproduce
1. Create an agent to run at the scheduled time (12:00 EDT).
2. Observe that the agent does not run at the scheduled time.
Root Cause
In the case of an Agent scheduled to run "Daily" and at exactly midnight (12:00), the agent ends up being scheduled to run even a second prior to that, it would be the previous day in regards to the agent timezone that results in negative value in time calculation (Next Execution Time - Current Time)- it will interfere with the algorithm used to schedule the next run.
Resolution
Perform the following local-change:
Set the value of the agent to run few minutes after midnight, five minutes past 12:00 say 12:05 midnight.
Published July 5, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.