Support Article
Exception occurs in Pega Diagnostic Cloud logs
SA-83032
SUMMARY
Exception occurs in the Pega Diagnostic Cloud logs.
Error Messages
com.pega.pegarules.pub.clipboard.InvalidReferenceException:The reference.pyDisplay().pyUIActive(1).pyStreamName is not valid. Reason:invalid subscript for non-list property pyUIActive at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.resolveEmbeddedPages(PropertyReferenceImpl.java:1850) at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.resolveEmbeddedPages(PropertyReferenceImpl.java:1574) at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.doGetString(PropertyReferenceImpl.java:1313) at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.getString(PropertyReferenceImpl.java:1046) at com.pega.pegarules.data.internal.clipboard.PropertyReferenceImpl.getString(PropertyReferenceImpl.java:1029) at com.ba1d99838a34.pzLayout_6(ra_stream_pycasemaininner_b8e54d76d265502603eaba1d99838a34.java:4044)Steps to Reproduce
Unknown
Root Cause
A defect or configuration issue in the operating environment.
Resolution
Perform the following local-change:
- Go to the pyIsPerformScreenFlow When rule
- Save the When rule to the application ruleset
- Go to the pyCaseMainInner section
- Reconfigure the When rule (Remove the When rule and place it again)
Published August 19, 2019 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.