Support Article
Expand or collapse option does not display on the screen
SA-42090
Summary
The below inconsistencies occur in the Pega Web Mashup embedded in the application:
- Clicking the Unassigned work option does not result in an action.
- Expand or collapse option does not display on the screen
- Reports open in separate windows
Error Messages
Not Applicable.
Steps to Reproduce
- Navigate to Pega Web Mashup embedded in the application
- Click on the Unassigned work object
Root Cause
An issue in the custom application code or rules.
Resolution
Perform the following local-change:
Make the below changes to the Pega Mashup code by explicitly passing the topHarness parameter as Yes:
PegaA_params='{topHarness:"yes",UserIdentifier:"username",Password:"pwd"}'
- Ensure that the parameters object is enclosed in single quotes
- Discard the changes for pyCaseManagerLinks to achieve the above
- Select 'New Document' as the pyCaseMangerLinks action
Published February 2, 2018 - Updated October 8, 2020
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