Support Article
Experiencing stuck session in Pega node
SA-3663
Summary
Experiencing stuck session in one of the Pega nodes which is causing the system to be unresponsive.
Error Messages
None.
Steps to Reproduce
N/A
Root Cause
The root cause of this problem is defect/misconfiguration in the PRPC operating environment.
Resolution
The customer encountered OutOfMemory errors with the permanent generation. Increasing the perm gen will address this issue.
Published January 31, 2016 - Updated October 8, 2020
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