Support Article
Export to Excel fails with PRRuntimeError
SA-53985
Summary
Export to Excel fails with PRRuntimeError. Unable to download the Excel file.
Error Messages
com.pega.pegarules.pub.PRRuntimeError: PRRuntimeError
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:707)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:435)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3252)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:384)
at sun.reflect.GeneratedMethodAccessor78.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Steps to Reproduce
Run the report definition and Export to Excel.
Root Cause
The data for exporting is large and hence, unable to parse the generated Markup.
Resolution
Apply HFix-41416.
Published March 20, 2018 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.