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Support Article

Export to Excel fails with PRRuntimeError

SA-53985

Summary



Export to Excel fails with PRRuntimeError. Unable to download the Excel file.


Error Messages



com.pega.pegarules.pub.PRRuntimeError: PRRuntimeError
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:707)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:435)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3252)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:384)
at sun.reflect.GeneratedMethodAccessor78.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)



Steps to Reproduce



Run the report definition and Export to Excel.


Root Cause



The data for exporting is large and hence, unable to parse the generated Markup.


Resolution

Apply HFix-41416.



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Suggest Edit

Published March 20, 2018 - Updated October 8, 2020

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