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Support Article

Export to PDF is not exporting graphs using HTMLToPDF activity

SA-33095

Summary



User has a button called ‘Export to PDF’ to generate a PDF with all the info available in a screen including the graphs.

The generated PDF should also have the table borders, data alignments, styling as per the screen.

All these styling are mentioned in Application skin. System is able to generate the PDF, but it is not showing the graphs.


Error Messages



Not Applicable

Steps to Reproduce

  1. Create a HTML rule and include section over there with CSS file.
  2. Make sure that the CSS was generated from application skin.
  3. Create an activity that will create the html stream using Property-set-html.
  4. After that call Out-of-the-box (OOTB) HTMLToPDF activity to generate the PDF. The call OOTB View activity to view the PDF file.


Root Cause



It is an expected behavior as per design.

Resolution



An enhancement request has been created for consideration by Pega Product Management.

Suggest Edit

Published February 20, 2017 - Updated October 8, 2020

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