Support Article
Export to PDF is not exporting graphs using HTMLToPDF activity
SA-33095
Summary
User has a button called ‘Export to PDF’ to generate a PDF with all the info available in a screen including the graphs.
The generated PDF should also have the table borders, data alignments, styling as per the screen.
All these styling are mentioned in Application skin. System is able to generate the PDF, but it is not showing the graphs.
Error Messages
Not Applicable
Steps to Reproduce
- Create a HTML rule and include section over there with CSS file.
- Make sure that the CSS was generated from application skin.
- Create an activity that will create the html stream using Property-set-html.
- After that call Out-of-the-box (OOTB) HTMLToPDF activity to generate the PDF. The call OOTB View activity to view the PDF file.
Root Cause
It is an expected behavior as per design.
Resolution
An enhancement request has been created for consideration by Pega Product Management.
Published February 20, 2017 - Updated October 8, 2020
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