Support Article
Exposed column are not being populated
SA-32315
Summary
Developer exposes columns from the BLOB, but does not see all the updated data in the reports that reference the exposed columns.
The previous values will not be populated till the time when the resaver servlet is run, but it is not capturing values for new cases being created as well.
Error Messages
Not Applicable
Steps to Reproduce
User has a class which has number of exposed columns.
The data exist in blob but not being populated on exposed columns. This is creating issue while business is working on reports.
Root Cause
An issue in the custom application code or rules.
Exposing a column is a multiple step process where the column is exposed, the Pega 7 engine is updated to use the new column, and existing data is repopulated from the BLOB to the column.
The column had been exposed but Pega 7 had not been restarted.
Resolution
To resolve this issue, the systems administrator again executed the Column Populator Utility.
After performing this step, the behavior of the environment has returned to normal.
Published January 24, 2017 - Updated October 8, 2020
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